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  • Senior Support Worker

Senior Support Worker – Westminster Court

Location

Cardiff

SALARY

£29,787.58

HOURS

39.4 per week

APPLICATIONS CLOSE

06/10/2026
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Are you looking for a rewarding career? If you are a caring, energetic, enthusiastic individual, Iris Care Group has an exciting new opportunity for a Senior Support Worker to join one of our well-established teams at Westminster Court, Cardiff.

Employing over 1,600 people, Iris Care Group is the largest independent health and social care provider across the Southwest of England and South Wales. We provide innovative, effective, and forward-thinking care for adults with specialist mental healthcare needs.

With over 90% of staff saying they enjoy their job; we are proud to have created environments where our staff feel rewarded and fulfilled. Work for us and you’ll go home knowing that you’ve made a difference.

We have an opportunity for a Senior Support Worker to work in our service, Westminster Court, based in Cardiff. As a Senior Support Worker, you will ensure the highest quality of care is provided to our clients through their person-centred care plans to achieve and exceed potential.

About the Role:

  • Ensure the highest quality of care is provided to our clients through their person-centred care plans to achieve and exceed potential
  • Promote the right values and attitudes towards people with Learning Disabilities, Autism, Mental Health needs and behaviours described as challenging
  • Facilitating social, educational or work activities such as visiting family and friends, walks, shopping and other recreational activities of their choice.
  • Liaise with families, friends, advocates, external agencies and the management team to provide a consistent approach that meets the individual needs of each service user.
  • Complete records and documentation of progress, incidents and activities.
  • Promote and uphold the privacy, rights, dignity, health and wellbeing of the individuals.
  • General housekeeping duties that can include shopping, domestic duties as well as elements of personal care to help Service Users.

What We’re Looking For:

  • You’re compassionate and committed with a desire to make a difference to those that you care for, in a positive and patient manner
  • Have a genuine interest in working with our client group
  • Ability to adapt your approach to the individual’s needs and a willingness to learn
  • Good communication skills
  • Be able to work flexible, 11.25 hour shifts that will include evenings, weekends, bank holidays and waking nights
  • Holiday allowance of 221 hours (28.8 days) per annum paid inclusive of bank holidays, with additional holidays for long service
  • Life Insurance paid for death in service, three times salary equivalent
  • Auto-enrolment into the pension scheme
  • Full Training Provided in line with the All Wales Induction framework
  • Free uniform where required
  • Career Development Opportunities – 50% staff currently enrolled on professional & Management courses
  • Fully funded access to nationally recognised qualifications (eg. QCF 2,3,5) on completion of your probationary period
  • Additional long service annual leave
  • Supportive and collaborative team environment
  • £500 recommend a friend incentive

It doesn’t matter where you start in – you can progress into other areas if you wish.

Support Worker, promoted to Life Skills Coach

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