Support Worker – Palace Road

Are you looking for a rewarding career? If you are a caring, energetic, enthusiastic individual, Iris Care Group has an exciting new opportunity for a Support Worker to join one of our well-established teams at Palace Road, Cardiff.

Employing over 1,600 people, Iris Care Group is the largest independent health and social care provider across the Southwest of England and South Wales. We provide innovative, effective, and forward-thinking care for adults with specialist mental healthcare needs.

With over 90% of staff saying they enjoy their job; we are proud to have created environments where our staff feel rewarded and fulfilled. Work for us and you’ll go home knowing that you’ve made a difference.

About the Role:

• Ensure the highest quality of care is provided to our clients through their person-centred care plans to achieve and exceed potential
• Promote the right values and attitudes towards people with Learning Disabilities, Autism, Mental Health needs and behaviours described as challenging
• Facilitating social, educational or work activities such as visiting family and friends, walks, shopping and other recreational activities of their choice.
• Liaise with families, friends, advocates, external agencies and the management team to provide a consistent approach that meets the individual needs of each service user.
• Complete records and documentation of progress, incidents and activities.
• Promote and uphold the privacy, rights, dignity, health and wellbeing of the individuals.
• General housekeeping duties that can include shopping, domestic duties as well as elements of personal care to help Service Users.

What We’re Looking For:

• You’re compassionate and committed with a desire to make a difference to those that you care for, in a positive and patient manner
• Have a genuine interest in working with our client group
• Ability to adapt your approach to the individual’s needs and a willingness to learn
• Good communication skills.
• Be able to work flexibly, 11.25 hour shifts that will include evenings, weekends, bank holidays and waking nights
• Experience in Health and Social Care would be an advantage but not essential